Job Description

Ardwick, Manchester (M13) -- 1 mile from Piccadilly | 5 surgeries | Mixed NHS/Private (~60% NHS)

35,000-40,000 + performance bonus | Full-time | On-site | One late evening (to 8pm)

If you're the kind of Practice Manager who loves owning the whole patient journey, thrives on KPIs, and wants real influence (not just a job title), Vallance Dental Centre in Manchester wants to meet you. We're a busy, mixed NHS practice with five surgeries and a talented clinical team--ready for a proven leader to take us forward.

About Us

Vallance Dental Centre is a respected, growth-minded practice serving a loyal patient base. You'll be joining a collaborative leadership team and a strong clinical and support cohort.

Why This Role Stands Out

Real autonomy: You'll have the authority to make decisions with the business partners and the support to implement them. Data-driven success: We are looking for a manager who will analyse data and trends to drive growth and efficiency with the team (diary utilisation, patient experience, clinical efficiency). High-calibre team: Multidisciplinary clinicians who respect organised systems and good leadership. Progression & impact: A visible leadership role where your ideas translate into better care and better results.

What You'll Lead

Operations & Compliance: Together with our head nurse to maintain CQC standards, HTM 01-05, NHS contracts, audits, policies, risk assessments, and action plans. Team & Culture: Recruitment, onboarding, rotas, 1:1s, appraisals, coaching, and building a positive, accountable culture. Patient Experience: Front-of-house excellence, complaints resolution and a consistently smooth patient journey. Performance & Finance: Capacity planning, chair-time utilisation, clinician productivity, staff costs Growth & Reputation: Support marketing initiatives, nurture referrals, and champion reviews/feedback to keep standards high.

What Great Looks Like Here

Morning huddles that address any issues and set a calm, focused tone for the day Diaries that run on time with high occupancy--and happy patients who feel cared for A team that's engaged, supported, and clear on expectations Compliance that's inspection-ready, all the time Proactive problem-solving and steady, measurable improvements month after month

About You

Experienced: You've managed a busy dental practice (mixed NHS/private) and can evidence uplift in performance and patient satisfaction. Compliance-confident: Strong working knowledge of CQC, HTM 01-05 and NHS processes. People-first leader: Fair, calm, and approachable--able to set standards and support people to meet them. Commercially aware: Comfortable with KPIs, budgeting, and turning data into action. Tech-savvy: Competent with dental PMS (e.g. Dentally) and Microsoft office/Google Workspace.

What We Offer

35,000 - 40,000 (DOE) + performance related bonus Supportive owners and a collaborative leadership environment A skilled clinical and nursing team The scope to shape systems, improve outcomes, and grow your career

How to apply

Send your CV and cover letter, plus a short portfolio (optional but encouraged) showing how you've improved KPIs, built teams and made a positive impact on business. Start date: ASAP.

Pre-employment: right to work in the UK, Enhanced DBS and satisfactory references will be required (as expected for a CQC Registered Manager).

Equal opportunities: We welcome applications from all backgrounds and commit to fair, inclusive hiring.

Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Benefits:

Company events Company pension Flexitime Free parking On-site parking
Experience:

Managerial: 2 years (preferred)
Work Location: In person