Job Description

Experienced Dental Practice Manager required for our busy mixed NHS and Private Specialist Orthodontic Practice in Nottingham City Centre.

We are currently offering full-time hours Monday to Friday and the salary is negotiable depending on experience.

Knowledge of Compass and Icomply are desirable, along with the ability to manage employee performance, patient inquiries, clinical audits and improving overall business growth.

Purpose of the job

Carry out management duties to ensure effective running of the practice and perform such other tasks as reasonably requested by the principal.

Employment duties

Take responsibility for the management of the practice in the key areas of finance, personnel, health and safety, stock control and clinical governance Follow practice policies and procedures and to monitor the staff and help them to follow policies and procedures Promote, establish and maintain productive working relationships with all members of the dental team Liaise with the principal on all matters concerning finance, administration, pay and service conditions Supervise all staff in the practice to include the following: Training Punctuality Uniforms and appearance Pay Sickness and other leave Customer service Calculate the monthly pay for all team members Liaise with businesses, tradesmen and service providers Take reasonable care for your own health and safety and that of others who may be affected by your acts or omissions at work
Key management tasks Finance

Work with the principal to ensure the efficient and effective management of the practice Ensure adherence and monitor performance against the business plan Maintain financial information and provide suitable audit and financial reporting systems Develop and maintain suitable systems for sales and purchase ledgers and financial reconciliation Produce monthly management accounts and discuss the practice performance with the principal Develop budgets, and control capital purchases and the inventory Ensure all monies are banked appropriately and ensure effective credit control methods are in place including payments of invoices and collection of outstanding debts Oversee the payroll function and arrange for the timely payment of salaries and payments to all team members including performers
Administration

Manage the practice premises, insurances and its security Develop and keep up-to-date all practice policies and procedures, train practice staff in their use and ensure that the relevant procedures are followed at all times Manage implementation of the practice clinical governance system Ensure maintenance and back-up of the practice computer system Develop and implement the practice marketing plan Control inventory and stock ordering system Liaise with reps and negotiate best prices for dental materials and equipment
Health and Safety, equipment maintenance

Perform the duties of a Health and Safety Manager and ensure that all staff are aware of and adhere to appropriate health and safety policies and procedures Ensure that all practice equipment is maintained and serviced in accordance with the manufacturer's instructions and practice policies
Personnel

Undertake appropriate HR duties in respect of recruitment and selection, induction, training, monitoring of CPD, appraisal, performance issues, pay, grievance and disciplinary issues and dismissal. Keep and monitor staff records including sickness and other absence and annual leave Organise and chair practice meetings regularly
Patients

Ensure efficient running of the patient recall system Manage the practice complaints system Manage and respond to patient queries Ensure that patient literature is kept up-to-date including practice leaflets and the practice website Arrange and attend training and practice meetings Identify your own training and development needs and complete them as agreed with the principal
Job Types: Full-time, Permanent

Pay: 30,000.00-32,000.00 per year

Benefits:

On-site parking
Work Location: In person