Job Description

Job Summary

LUCEO Dental is a progressive, high-end private dental practice located in the heart of London's prestigious Wimpole Street. We're passionate about delivering exceptional clinical care with a personalised, patient-first approach -- and we're now looking for an experienced

Dental Practice Manager / Treatment Coordinator

to join our growing team.

About the Role

This is a unique dual-role opportunity, ideal for someone who thrives in a dynamic, boutique clinical environment. You'll be the face of the practice and a key point of contact for both patients and clinicians. Your responsibilities will include:

Practice management

: Overseeing daily operations, leading the team, and maintaining a smooth, efficient and welcoming environment

Treatment coordination

: Guiding patients through their treatment journey with clarity, care and confidence

Compliance management

: Ensuring the practice meets all CQC and GDC requirements, maintaining up-to-date policies and protocols, and managing audits, risk assessments, and staff training records

Financial administration

: Oversee financial management tasks such as budgeting, billing, and accounting procedures to ensure fiscal responsibility. Managing associate salaries, processing invoices, preparing monthly reports, and liaising with our external accountant Supporting marketing initiatives and business development HR - Supervise and support dental staff, including recruitment, training, and performance evaluations. Managing diaries, staff rotas, and patient flow with efficiency Overseeing supplier relationships and stock control Develop and implement policies and procedures that enhance operational efficiency and improve patient satisfaction. Maintain accurate patient records and ensure confidentiality in accordance with legal requirements. Coordinate with dental professionals to facilitate optimal patient care and treatment plans. Monitor inventory levels of dental supplies and equipment, placing orders as necessary to maintain adequate stock. Address patient inquiries and concerns promptly, fostering a welcoming environment for all visitors.

What We're Looking For

Proven experience in a dental setting, ideally with both management and treatment coordination responsibilities Strong knowledge of human resources practices, including recruitment, training, and employee relations. Excellent understanding of

CQC compliance

, infection control, and regulatory standards in a private dental practice Financial acumen with experience in budgeting and accounting practices, associate pay and reporting Excellent supervisory skills with the ability to lead a diverse team effectively. Exceptional communication and high end customer service skills A proactive, can-do attitude and calm under pressure Strong organisational skills Familiarity with software such as Dentally (or similar) is advantageous A genuine passion for delivering exceptional patient experiences

What We Offer

A beautifully designed, modern working environment in central London Supportive, close-knit team culture Career development opportunities as the clinic grows and ongoing CPD A dynamic role with variety and autonomy Competitive salary, reflective of your experience and contribution
Job Type: Full-time

Pay: From 45,000.00 per year

Additional pay:

Quarterly bonus
Benefits:

Company pension Employee discount Employee mentoring programme
Schedule:

Monday to Friday
Experience:

Dental practice: 3 years (required)
Work Location: In person

Reference ID: LUCEO Dental Practice Manager