Abbeydale Dental Care is a well-established, patient-focused dental practice located in the heart of Nether Edge, Sheffield. We pride ourselves on providing exceptional dental care in a modern, supportive, and friendly environment.
We are looking for a friendly, organised and confident
Dental Receptionist
to join our front-of-house team. You will be the first point of contact for our patients, managing appointments, communications and helping to ensure the smooth running of the practice.
Key Responsibilities
Warmly welcome patients in-person, by phone and email, creating a positive first impression.
Manage appointment bookings, rescheduling and cancellations efficiently, maximising diary flow.
Process payments, handle enquiries, verify patient details and maintain accurate records.
Use the practice management software to update patient files, treatment plans and billing.
Provide high quality customer service: answer queries, explain treatments, and liaise with clinical team.
Support the clinical team as required (e.g., preparing forms, ensuring paperwork is ready).
Maintain reception area presentation, ensure confidentiality and compliance with data protection.
Contribute to a positive team environment and support practice operations and special events as needed.
Requirements
Excellent verbal and written communication skills.
Confident user of IT and software; experience with dental practice management software (preferably Dentally) is a plus.
Strong organisational skills, attention to detail and the ability to multitask in a busy environment.
Previous customer-facing or administration experience (ideally in a healthcare/dental setting) preferred.
A warm and professional manner, high ethical standards and real dedication to patient experience.
Flexibility, reliability and team-oriented attitude.
What We Offer
Competitive salary - based on experience and working pattern.
Full-time or part-time hours to suit work/life balance.
Friendly, supportive practice culture with a focus on teamwork and ongoing development.
CPD opportunities and training support.
Modern digital practice environment with up-to-date systems.
Staff benefits including discounted dental care and pension scheme.
Location & Hours
Abbeydale Dental Care, 281 Abbeydale Road, Nether Edge, Sheffield S7 1FJ
Working hours will be discussed at interview and will support either full-time or part-time patterns.
How to Apply
Please apply directly through Indeed
or send your CV and short cover letter to [abbeydaledental@gmail.com]
, quoting:
"Dental Practice Receptionist Application - Abbeydale Dental Care."
Abbeydale Dental Care is an equal opportunities employer.
All applicants must hold current GDC registration and the right to work in the UK.
Job Types: Full-time, Part-time
Pay: Up to 13.00 per hour
Work Location: In person
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