Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a professional environment where attention to detail and interpersonal skills are highly valued. The position is paid and suitable for individuals with prior office or administrative experience looking to develop their career within the dental sector.

Responsibilities

Greet patients warmly and professionally upon arrival, creating a welcoming environment Manage patient appointments efficiently, including scheduling, rescheduling, and cancellations Answer phone calls promptly, providing accurate information and directing queries appropriately Maintain accurate patient records and update details as necessary Handle administrative tasks such as processing payments, issuing receipts, and managing correspondence Prepare and organise patient files and documentation for dental procedures Liaise with dental staff to ensure seamless communication between patients and practitioners Ensure the reception area remains tidy, organised, and inviting at all times

Skills

Proven office experience with a strong organisational ability Previous administrative experience is highly desirable Excellent communication skills, both written and verbal Proficient in using office software such as Microsoft Office or similar programmes Friendly, approachable manner with a professional attitude Ability to multitask efficiently in a fast-paced environment Attention to detail and accuracy in record keeping Ability to work well independently and as part of a team
This role is ideal for motivated individuals seeking to utilise their administrative skills within a healthcare setting while contributing positively to patient care.

Experience

-

experience in a dental practice not essential

- computer literate, and able to learn new software systems quickly

Job Type: Part-time

Pay: 12.34-13.30 per hour

Expected hours: 16 - 24 per week

Work Location: In person