Job Description

Job Overview

We are seeking a professional and friendly Dental Receptionist to join our dental practice on a Wednesday and Thursday for 15 hours per week. The successful candidate will be the first point of contact for patients, responsible for managing appointments, handling administrative tasks, and providing excellent customer service. This role offers an opportunity to work in a welcoming environment where organisational skills and a warm demeanour are highly valued.

Responsibilities

Greet patients warmly and professionally upon arrival Manage appointment scheduling and cancellations efficiently Answer phone calls and respond to patient enquiries promptly Maintain accurate patient records and update information as needed Handle administrative tasks such as filing, data entry, and processing payments Coordinate with dental staff to ensure smooth daily operations Ensure the reception area remains tidy and welcoming at all times Assist with insurance claims processing and billing procedures

Requirements

Previous office or administrative experience is preferred Excellent organisational skills with attention to detail Strong communication skills, both verbal and written Ability to multitask effectively in a busy environment Friendly, professional demeanour with a customer-focused approach Proficiency in standard office software programmes (e.g., MS Office) Knowledge of dental practice management software is a plus but not essential Ability to work well as part of a team and independently
This position provides an engaging opportunity for individuals looking to develop their career within healthcare administration while contributing to patient care in a supportive environment.

Job Type: Part-time

Pay: 10,046.40 per year

Expected hours: 15 per week

Benefits:

Additional leave Company events Company pension Health & wellbeing programme
Ability to commute/relocate:

Bath BA1 2BT: reliably commute or plan to relocate before starting work (preferred)
Education:

GCSE or equivalent (preferred)
Experience:

Receptionist: 2 years (preferred)
Language:

English (preferred)
Work Location: In person