Job Description

Job Overview

We are seeking a friendly, organised, and professional Dental Receptionist to join our welcoming dental team. Both part and full time applicants considered. This role is central to the smooth running of the practice and to providing an excellent experience for our patients from their first point of contact.

For candidates who have an interest in dental nursing, there is also the opportunity to undertake dental nursing duties and training alongside the receptionist role, depending on experience and practice needs.

Responsibilities

Greet patients in person and over the phone in a friendly, professional manner. Manage appointment bookings, cancellations, recalls, and general diary management. Maintain accurate patient records and documentation using dental software systems. Handle patient enquiries, payments, and administrative tasks. Communicate clearly with patients regarding appointments, treatments, and practice policies. Liaise closely with dentists, nurses, and the wider team to ensure efficient daily workflow. Ensure confidentiality and compliance with data protection, health, and safety regulations.
Requirements

Good communication skills, both verbal and written. Strong organisational skills with the ability to multitask in a busy practice environment. Confident IT skills and willingness to learn dental software systems. A caring, patient-focused approach with a professional attitude at all times.
Join us in delivering high-quality dental care within a supportive and friendly practice environment.

Job Types: Full-time, Part-time

Expected hours: No more than 35.25 per week

Benefits:

Company pension Employee discount Employee mentoring programme Free parking
Work Location: In person