Job Description

Family run practice. An exciting opportunity has arisen for a Dental Receptionist with experience to join Ormeau dental care, a modern dental practice based in Central Belfast. Experience in hospitality would be welcomed.

your role as a receptionist:

-responsibility for all aspects of the day-to-day running of reception

-patient relationship management, offering all visitors a warm welcome, providing empathy to patients

-cashing up and reconciling payment

-maintaining multiple diaries

-driving patient referrals into the practice, through excellent service and recommendations of existing patients, google reviews

-produce weekly financial reports

-a clear knowledge of practice policies, mission statements and complaints handling

-helping the practice achieve and exceed financial KPIs

-understanding the importance of being the " face of the practice " and ensuring non-clinical areas are clean and tidy

-excellent communication skills written and spoken to patients and the wider dental team

In house training will be provided including a 3 month Front off house program run by Dental Coach Chris Barrow.

Qualifications and Skills:

-Well presented and articulate
- experience in dental reception/ hospitality

- IT skills/NVQ 2 customer service or equivalent

-Highly organised with excellent time management

-A positive and friendly personality

-calm with the ability to work under pressure

-excellent attention to detail

Rate of pay based on qualifications and experience.
We are offering a position Full time over 4 days. 8am til 5.30 pm

Job Types: Full-time Permanent/ Part time also available.

Schedule:

No weekends
Experience:

Dental reception or front dest representative preferred
Job Type: Full-time

Pay: 13.50-15.00 per hour

Ability to commute/relocate:

Belfast: reliably commute or plan to relocate before starting work (preferred)
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person