Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a professional environment where attention to detail and a welcoming attitude are highly valued. The position is paid and suitable for individuals with a keen interest in healthcare administration.

Duties

Greet patients warmly and professionally upon arrival and departure Manage appointment scheduling, cancellations, and reminders efficiently Answer phone calls, respond to enquiries, and direct calls appropriately Handle patient check-in and check-out processes accurately Maintain accurate patient records and update information as needed Process payments and insurance claims with precision Ensure the reception area remains tidy, welcoming, and well-stocked with necessary materials Assist with administrative tasks such as filing, correspondence, and data entry Coordinate with dental staff to facilitate smooth clinic operations

Experience

Previous office experience or administrative experience is preferred but not essential; training will be provided Excellent organisational skills with the ability to multitask effectively Strong communication skills, both written and verbal Proficiency in using standard office software (e.g., Microsoft Office) Friendly demeanour with a professional attitude towards patient care and confidentiality
This role is ideal for motivated individuals seeking to develop their career within the healthcare sector while contributing to a positive patient experience.

Job Types: Full-time, Part-time, Permanent

Pay: 12.50-13.50 per hour

Expected hours: 22.5 - 37.5 per week

Benefits:

Bereavement leave Employee discount Free flu jabs
Work Location: In person