We are seeking a friendly and professional Dental Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the administrative tasks that keep our dental practice running smoothly. This role is vital in ensuring a welcoming atmosphere and efficient operations within the clinic.
This role is for evening and weekends hours only.
Duties
Greet patients warmly upon arrival and manage check-in and check-out processes.
Schedule appointments and manage the dental calendar to optimise patient flow.
Handle patient inquiries and provide information about services, treatments, and insurance coverage.
Maintain accurate patient records, ensuring confidentiality and compliance with data protection regulations.
Process payments and manage billing inquiries as needed.
Coordinate with dental staff to ensure smooth communication regarding patient care.
Assist in maintaining a clean and organised reception area.
Skills
Strong office administration skills with a keen attention to detail.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Proficient in using office equipment and software relevant to dental practice management.
Ability to multitask in a fast-paced environment while maintaining professionalism.
A friendly disposition with a strong commitment to providing outstanding customer service.
Previous experience in a dental or healthcare setting is advantageous but not essential.
Join us in creating a positive experience for our patients while contributing to the success of our practice!