We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing exceptional customer service and ensuring the smooth operation of the front desk. This role offers an excellent opportunity to work within a supportive team environment, contributing to patient care and practice efficiency.
Responsibilities
Greet patients warmly and professionally upon arrival
Manage appointment scheduling and cancellations efficiently
Answer phone calls, respond to enquiries, and direct calls appropriately
Maintain accurate patient records and update information as needed
Process payments and handle billing procedures accurately
Coordinate with dental staff to ensure smooth daily operations
Assist with administrative tasks such as filing, data entry, and correspondence
Ensure the reception area remains tidy, welcoming, and well-stocked
Requirements
Previous office or administrative experience is preferred
Strong organisational skills with attention to detail
Excellent communication and interpersonal skills
Proficiency in using office software and dental practice management systems
Ability to work efficiently in a fast-paced environment
Friendly demeanour with a professional attitude
Prior experience in a dental or healthcare setting is advantageous but not essential
Job Types: Full-time, Part-time, Permanent
Work Location: In person
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