Job Description

Full Time Dental Receptionist

We are a well-established, friendly and professional dental practice, looking for a motivated and experienced Receptionist, to become part of our team at Heathcote House Dental Practice.

Our Practice offers a range of private dentistry, and holds a small NHS contract, delivering a very high standard of care to our patients.

In addition to general dentistry, we provide a range of services including Cosmetic Dentistry, Short Term Orthodontics, Oral Surgery, Sedation, Periodontics & Dental Implants.

Supported by our Head Receptionist, you'll play a vital part of a close-knit, front of house team. We firmly believe that nurturing our staff creates a happy working environment and therefore ensures a great patient experience.

What we are looking for in a candidate:

Be able to work as part of a team Some flexibility with working days to cover annual leave Excellent customer service skills with a good telephone manner Computer literate Self-motivated

Benefits:

Free parking at the practice A good salary which will be awarded based upon skill & experience Pension Extra day off for your birthday Employee of the month prizes Perkbox Membership including discounts on gym membership, hotels, restaurants, cinema's and high street retailers

Roles and Responsibilities

Greeting and welcoming patients in a friendly and professional manner Managing appointments, recalls, and cancellations using our practice management software, Dentally Answering phone calls and responding to patient enquiries Taking payments and handling patient accounts accurately Liaising with clinicians, dental nurses, and practice managers to ensure an efficient workflow Maintaining patient confidentiality and adhering to GDPR and CQC regulations Supporting the wider team with administrative tasks as required

Skills and Experience required

Previous experience of working as a Dental Receptionist, with knowledge of dental terminology and procedures Strong communication and interpersonal skills Friendly, professional and able to work calmly under pressure Confident and proficient in using telephone, computer and software systems (e.g., Dentally, Microsoft Office 365, Vantage Rego) A positive team player
We look forward to hearing from you!

IND003

Job Types: Full-time, Permanent

Benefits:

Additional leave Company events Store discount
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person