Job Description

Overview

We are seeking a polite and professional Dental Receptionist to join our dental team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced dental practice.

Responsibilities

Greet patients warmly and assist them with check-in and check-out processes. Schedule appointments and manage the clinical diaries efficiently. Handle incoming calls, addressing patient inquiries with professionalism and courtesy. Maintain accurate patient records in compliance with GDPR and practice policy. Scanning and filing documents. Cash handling, taking payments, issuing refunds and end of day procedures.

Requirements

Previous experience as a Dental Receptionist or in a similar role is preferred. Strong understanding of dental terminology is desirable. Excellent computer skills with proficiency in Microsoft Office. Strong organizational skills with attention to detail; ability to multitask effectively in a busy environment. Exceptional customer service skills with a friendly demeanor; capable of maintaining professionalism under pressure. Ability to work collaboratively within a team while also being self-motivated to complete tasks independently.
Days required are: Monday 8:30am - 5:30pm, Thursday 8:30am - 5:00pm and Friday 8:30am - 5:00pm with 1 hour unpaid lunch.

Job Types: Part-time, Permanent

Pay: 13.00 per hour

Expected hours: 23 per week

Benefits:

Bereavement leave Company pension
Work Location: In person