Job Description

We're Hiring - Full-Time Dental Receptionist

Job Overview

We are seeking a dedicated and organised Dental Receptionist to join our busy team on a full -time basis. As the first point of contact for our patients, you'll play a key role in creating a welcoming atmosphere while ensuring the smooth running of the practice. The ideal candidate will provide exceptional patient service and administrative support. This position requires strong communication skills, attention to detail, and proficiency in dental software systems.

What we're looking for

Excellent communication and interpersonal skills. Strong organisational ability with attention to detail. Confident using computers and booking systems (experience in using CareStack would be advantageous but full training will be provided). Previous dental reception experience is essential.

Duties

Greet patients warmly and assist with the check-in process. Managing appointments, the diary and recalls efficiently. Answering phone calls and handling enquiries. Provide information regarding services offered. Maintain accurate patient records and confidentiality. Processing payments and updating patient records. Assist in maintaining a clean and organized front desk area. Communicate effectively with patients regarding treatment plans, follow-up appointments, and billing inquiries. Supporting the clinical team with administrative tasks.

Experience

Previous experience as a Dental Receptionist or in a similar medical office role is preferred. Strong computer skills. Excellent phone etiquette and customer service skills to ensure positive patient interactions. Knowledge of dental surgery operations. Join our team to contribute to a positive patient experience while advancing your career in the dental field. We look forward to welcoming a new member who is committed to providing high-quality administrative support in our practice.
What we offer:

Full-time hours in a supportive, friendly team environment. Training and development opportunities. A modern, welcoming practice where patient care is our top priority. Annual team building activity days .
Location: The Valley Centre Dental Practice, Hednesford.

Hours: Full-time Monday-Friday

If you're enthusiastic, reliable, and enjoy providing excellent patient care, we'd love to hear from you!

To apply, please send your CV and a short covering note to enquiries@vcdp.co.uk

Job Type: Full-time

Pay: From 12.21 per hour

Expected hours: 39 per week

Benefits:

On-site parking
Work Location: In person