Job Description

Job Overview

We are seeking a professional and friendly Dental Receptionist to join our busy NHS dental practice. The successful candidate will be the first point of contact for patients, responsible for managing appointments using our dental specific software, handling administrative tasks, dealing with patient queries and processing financial transations.

Previous office and administrative experience are desirable qualities for applicants as you must have a pleasant manner and be able to manage a consistently busy working environment

Previous dental experience is preferred but similar a busy reception environment would be considered. Reception duties within the beauty industry would not be considered similar.

Responsibilities

Greet patients warmly and professionally upon arrival Manage patient appointments efficiently using practice management software Answer phone calls, respond to enquiries, and direct calls as appropriate Handle patient check-in and check-out procedures accurately Maintain accurate patient records and update personal information as needed Process payments and organise billing in accordance with practice policies Ensure the reception area remains clean, organised, and welcoming Support the dental team with various administrative tasks to facilitate smooth daily operations

Skills

Proven experience in an office or administrative role, ideally within a healthcare setting Excellent organisational skills with attention to detail Strong communication skills, both verbal and written Proficiency in using computer software Ability to multitask effectively in a busy environment
The role requires professionalism, organisation, and a genuine desire to assist patients and support the dental team.

Job Types: Part-time, Permanent

Pay: 13.00 per hour

Expected hours: 22.5 per week

Benefits:

Additional leave Free parking On-site parking
Work Location: In person