Job Description

Night Dental are searching for a Dental Receptionist to work within NHS Urgent Care dental services in Wakefield.

Working days and hours are:

Tuesdays 13:30-20:30

Wednesdays 13:30-20:30

Fridays 07:30-20:30

Saturdays 07:30-13:30

We would like to attract a well-motivated team player, offering a patient cantered approach to dentistry, as well as experience with NHS provision. You should have good communication and interpersonal skills.

Role includes:

Assisting clinic in providing service to the community

Caring and supporting patients in their needs

Providing after care support

Recording, collecting, analysing records

Booking, checking appointments

Checking in patients, gathering patient information

Call handling

Taking payments from patients and supporting them with exemption needs.

Maintaining logs

Assisting in maintenance, auditing and compliance checks

Learning and development, maintaining a personal development portfolio and subject to regular appraisals

Taking part in regular team meeting

Maintaining premises, equipment and surfaces in a clean, safe, hygienic environment

Maintaining patient confidentiality

Maintaining efficiencies within the practice

Abiding by all legislations and practice policies

Working as a team to deliver oral health to the local community

Must be IT confident including Excel & Word, support will be given for dental software training

What skills do you need?

Patient centred care and empathy

Excellent interpersonal skills to manage relationships with colleagues, clinical professionals, customers and senior management.

Initiative to continually improve;

Requirements

Good communication skills

Clear DBS checks

2 references

Previous dental experience is ideal

Job Types: Part-time, Permanent, Fixed term contract
Contract length: 17 months

Pay: 12.21 per hour

Benefits:

On-site parking
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person