Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a professional environment where attention to detail and organisational skills are highly valued. The position is paid and suitable for individuals with a passion for healthcare administration and a welcoming demeanour.

Responsibilities

Greet patients warmly upon arrival and manage patient check-in procedures Schedule, confirm, and reschedule appointments efficiently using practice management software Answer phone calls, respond to patient enquiries, and direct calls appropriately Manage patient records with accuracy and confidentiality in accordance with data protection regulations Handle administrative tasks such as processing payments, issuing invoices, and maintaining filing systems Coordinate with dental staff to ensure smooth workflow throughout the day Maintain the cleanliness and organisation of the reception area to uphold a professional environment Assist with administrative duties such as ordering supplies and managing correspondence

Qualifications

Previous office experience, ideally within a healthcare or dental setting, is preferred Administrative experience demonstrating organisational skills and attention to detail Excellent communication skills, both written and verbal, with a friendly demeanour Proficiency in using office software such as Microsoft Office Suite or equivalent practice management systems Ability to work efficiently under pressure whilst maintaining professionalism Organised, reliable, and able to prioritise tasks effectively
This role provides an excellent opportunity for individuals seeking to develop their career within healthcare administration in a supportive team environment.

Job Types: Part-time, Permanent

Pay: 12.21-13.00 per hour

Expected hours: 29 per week

Work Location: In person