Job Description

Overview

We are seeking a friendly and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation of the front desk and contributing to a welcoming environment for our patients.

Responsibilities

Greet patients warmly and manage their check-in and check-out processes. Schedule appointments and manage the appointment calendar effectively. Answer phone calls and respond to patient inquiries with professionalism and courtesy. Maintain accurate patient records and ensure confidentiality at all times. Process patient payments and manage billing inquiries. Assist with insurance verification and claims processing as needed. Coordinate with dental staff to ensure seamless patient flow throughout the day. Keep the reception area organised, tidy, and stocked with necessary supplies.

Experience

Previous experience in an office or administrative role is preferred, ideally within a healthcare or dental setting. Strong organisational skills with attention to detail. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Proficient in using office software and dental management systems is advantageous. Ability to multitask in a fast-paced environment while maintaining a positive attitude.
If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist.

Job Types: Part-time, Permanent

Pay: 13.97-14.70 per hour

Benefits:

Employee discount
Work Location: In person