Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, responsible for managing appointments, patient correspondence, and administrative tasks. This role offers an excellent opportunity to work within a professional healthcare environment, providing exceptional service to our patients while supporting the smooth operation of the practice.

Duties

Greet patients warmly and professionally upon arrival and departure Manage appointment scheduling and cancellations efficiently using practice management software Answer phone calls, respond to patient enquiries, and direct calls as necessary Maintain accurate patient records and update personal information regularly Handle correspondence including emails, letters, and appointment reminders Process payments and organise billing in accordance with practice procedures Assist with administrative tasks such as filing, data entry, and stock management Ensure the reception area remains tidy, welcoming, and compliant with health and safety standards

Experience

Previous office experience is essential, preferably within a healthcare or dental setting Administrative experience is highly desirable to efficiently manage patient records and appointments Excellent organisational skills with attention to detail Strong communication skills, both written and verbal Proficiency in using office software such as Microsoft Office or equivalent programmes Ability to remain calm under pressure and provide exceptional customer service
This role is ideal for a professional individual looking to contribute positively within a busy dental practice. The position offers a supportive environment where organisational skills and a friendly demeanour are highly valued.

Job Type: Full-time

Pay: From 14.00 per hour

Expected hours: 35 per week

Benefits:

Employee discount
Work Location: In person