We are seeking a highly organised and professional
Dental Receptionist
to join our private dental practice. This is a
full-time position
for an experienced individual with strong reception and administrative skills, excellent communication, and a confident, personable approach.
You will play an important role in delivering an outstanding patient experience, supporting clinicians, and ensuring that our processes run smoothly and efficiently. This role will include administration, and patient communication together with an element of treatment coordination.
This role also requires you to have experience across
social media
platforms and to assist our marketing agency with practice social media posts.
Key Responsibilities
Deliver a professional and welcoming service to all patients, ensuring an excellent experience from first contact to aftercare.
Manage telephone and email enquiries with an exceptional telephone manner and strong communication skills.
Confidently convert patient enquiries into appointments and treatment plans.
Maintain accurate appointment schedules and patient records using
Dentally
Collaborate closely with colleagues and clinicians to ensure smooth day-to-day operations.
Manage patient leads through our CRM software.
Assist in putting together
social media
content for the practice, and our other marketing efforts
Essential Experience
Previous experience working in dental practice reception
Social media posting and content creation
Ideal
Previous experience working with Dentally
Job Type: Full-time
Pay: 13.00-14.00 per hour
Expected hours: 35 per week
Experience:
Dental receptionist: 2 years (required)
Work Location: In person
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