Job Description

Job Summary

We are seeking a professional and detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative support. This role requires excellent communication skills, proficiency in dental and medical office systems, and a strong understanding of healthcare documentation and billing procedures. The Dental Receptionist will ensure smooth office operations while providing exceptional patient service in a fast-paced environment.

Duties

Greet patients warmly and professionally upon arrival, ensuring a positive patient experience Schedule, confirm, and reschedule appointments using dental practice management software - Dentally Collect payments, process Denplan and finanace applications Maintain accurate patient records and update electronic health records Manage multi-line phone systems with professional phone etiquette to handle appointment inquiries and patient questions Review documentation for accuracy and completeness, including care plans and medical records Assist with intake procedures for new patients and update existing patient information Support office management activities including front desk operations, office organization, and administrative support tasks

Experience

Prior experience working in a dental or medical office environment is highly preferred, especially with dental terminology and clinic experience Proficiency in dental software - Dentally Knowledge of dental terminology and health information management is desirable Strong computer skills including Microsoft Office Suite (Word, Excel) are required for documentation review and office management tasks Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus Familiarity with GDPR to ensure confidentiality of patient information is mandatory Previous clerical or administrative support experience in healthcare settings will be considered an asset
Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 8 - 25 per week

Benefits:

Employee discount On-site gym
Work Location: In person