Job Description

Overview

We are seeking a professional and organised Dental Receptionist to join our friendly dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a welcoming environment where attention to detail and effective communication are highly valued. Prior office or administrative experience is preferred, but full training will be provided for the right candidate.

Responsibilities

Greet patients warmly and professionally upon arrival Manage appointment scheduling and cancellations efficiently Answer phone calls, respond to enquiries, and direct calls appropriately Maintain accurate patient records and update information as needed Handle administrative tasks such as filing, data entry, and processing payments Ensure the reception area remains tidy and welcoming Assist with patient correspondence, including sending reminders and follow-up communications Support the dental team with various administrative duties to ensure smooth practice operations

Skills

Previous office experience or administrative experience is desirable Excellent organisational skills with a keen eye for detail Strong communication skills, both written and verbal Ability to remain calm under pressure and handle multiple tasks simultaneously Proficient in using standard office software programmes (e.g., MS Office) Friendly, professional demeanour with a customer-focused approach Ability to work effectively as part of a team in a busy environment
This role provides an excellent opportunity for individuals looking to develop their career within the dental healthcare sector while contributing to high-quality patient care.

Job Types: Part-time, Permanent

Pay: 13.00-16.00 per hour

Expected hours: 32 per week

Work Location: In person