Job Description

Job Summary

We are seeking a friendly and professional Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the front desk. This role offers an opportunity to work within a supportive team environment, contributing to the overall patient experience. Prior office and administrative experience are desirable, along with a welcoming attitude and organisational skills.

Duties

Greet patients warmly and assist them with appointment scheduling and enquiries Manage patient check-in and check-out processes efficiently Answer phone calls promptly, directing calls as necessary and taking accurate messages Maintain accurate patient records and update information in the practice management system Handle administrative tasks such as filing, photocopying, and processing correspondence Coordinate with dental staff to ensure appointments run smoothly and on time Manage billing procedures, including processing payments and insurance claims Ensure the reception area remains tidy, welcoming, and professional at all times

Skills

Proven office experience with strong organisational skills Previous administrative experience preferred, ideally within a healthcare setting Excellent communication skills, both written and verbal Proficient in using office software programmes such as MS Office or similar applications Ability to multitask efficiently in a busy environment Friendly demeanour with a professional attitude towards patients and colleagues Strong attention to detail and organisational abilities
This role is ideal for individuals who enjoy working in a healthcare environment and are committed to delivering outstanding patient care through efficient administrative support.

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Expected hours: 40.25 per week

Benefits:

Company events Free parking On-site parking
Work Location: In person