We are seeking a friendly, motivated and enthusiastic member to join our wonderful team in Redditch as a dental receptionist. The ideal candidate should have fantastic IT skills, interpersonal skills and be familiar with cash handling. This opportunity is for 40.75 hours per week.
Job Type: Full time permanent
Reception Duties & Safety
Undertake daily opening and closing procedures including cash handling.
Optimise diaries through efficient management processes , ensuring appropriate spread of appointment types throughout each day
Take action to fill cancellations immediately to reduce any potential surgery downtime
Share customer feedback with the Practice Manager, be able to handle and diffuse complaints in the first instance, highlight issues and complaints where appropriate
Ensure waiting areas, corridors, stairs and immediate external areas are kept clean, tidy and free from slip and trip hazards
Person Specification
Excellent interpersonal skills
Customer service skills, previous experience of working on a busy reception in a customer focussed organisation desired
Demonstrates flexibility
Able to build strong relationships with the practice team
Excellent verbal and written communication skills
Ability to use IT and operate a computer based systems, experience of using R4 desired
.
Job Types: Full-time, Permanent
Pay: 22,250.00-23,310.00 per year
Experience:
Receptionist: 1 year (required)
Work Location: In person
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