We are seeking a friendly and organised Dental Receptionist to join our busy 5 surgery dental practice for 4 days per week. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring a smooth operation of the front office and enhancing the overall patient experience.
Working hours would be:
Monday, Tuesday, Wednesday 8:45-17:15
Friday 08:45-16:15
Duties
Greet patients warmly and assist them with check-in and check-out procedures.
Schedule and confirm appointments, ensuring optimal use of the dentist's time.
Manage patient records, including updating information and maintaining confidentiality.
Answer phone calls promptly, addressing inquiries and directing calls as necessary.
Process payments and handle billing inquiries with accuracy.
Assist in maintaining a clean and organised reception area.
Collaborate with dental staff to ensure seamless communication regarding patient care.
Handle correspondence, including emails and postal mail, as required.
Requirements
Previous experience in an administrative or office role, preferably within a Dental setting but not essential.
Strong organisational skills with attention to detail to manage multiple tasks effectively.
Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
Proficient in using office equipment and computer software for scheduling and record management.
A compassionate attitude towards patients, demonstrating empathy and understanding.
Ability to work well under pressure in a fast-paced environment while maintaining professionalism.
Confident using computers
If you are enthusiastic, organised and enjoy working in a supportive team, we'd love to hear from you.
Job Type: Part-time
Pay: From 10.00 per hour
Schedule:
Day shift
Monday to Friday
Work Location: In person
Application deadline: 08/01/2026
Job Type: Part-time
Pay: 10.00-12.21 per hour
Work Location: In person
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