Job Description

Job Summary

We are seeking a professional and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, responsible for managing appointments, handling administrative tasks, and providing excellent customer service. This role offers an opportunity to work within a friendly team in a well-established practice, ensuring smooth daily operations and a positive patient experience.

Responsibilities

Greet patients warmly and professionally upon arrival Manage appointment scheduling and cancellations efficiently Answer phone calls and respond to patient enquiries promptly Maintain accurate patient records and update information as needed Handle administrative duties such as filing, data entry, and processing payments Assist with patient check-in and check-out procedures Coordinate with dental staff to ensure smooth workflow throughout the day Ensure the reception area remains tidy, welcoming, and well-stocked with necessary materials

Skills

Proven office experience, preferably within a healthcare setting Strong administrative skills with attention to detail Excellent organisational and time-management abilities Exceptional communication skills, both verbal and written Friendly, approachable manner with a professional attitude Proficiency in using dental practice management software and MS Office applications is desirable Ability to remain calm under pressure and handle multiple tasks efficiently
This position is ideal for individuals who are highly organised, customer-focused, and eager to contribute positively to a busy dental team. Applicants should possess prior office or administrative experience and demonstrate excellent interpersonal skills.

Job Types: Full-time, Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: 30 - 40 per week

Work Location: In person