Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist to join our dynamic dental practice. The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

Greet patients warmly and assist them with the check-in process. Schedule and confirm appointments, ensuring optimal utilisation of the dentist's time. Maintain patient records accurately and confidentially in compliance with data protection regulations. Handle incoming calls and respond to patient inquiries regarding services, treatment options, and finance. Process payments and manage billing inquiries. Collaborate with dental staff to ensure smooth operations within the practice. Assist in maintaining a clean and welcoming reception area for patients.

Requirements

Previous customer service experience is essential, preferably within a healthcare, dental or hospitality setting. Administrative experience is highly desirable, showcasing your ability to manage office tasks effectively. Strong interpersonal skills with a focus on providing excellent customer service. Proficient in using computer systems and software relevant to scheduling and patient management. Ability to multitask while maintaining attention to detail in a busy environment. A positive attitude and a professional appearance are crucial for this role. If you are passionate about contributing to a positive patient experience in a dental practice, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time

Pay: From 12.21 per hour

Expected hours: 40 per week

Benefits:

Employee discount Free parking On-site parking
Work Location: In person