Job Description

Overview

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work within a supportive team environment, contributing to the delivery of high-quality dental care. Prior office or administrative experience is preferred, along with a professional attitude and strong communication skills.

Responsibilities

Greet patients warmly and professionally upon arrival Manage patient appointments, including scheduling, rescheduling, and cancellations Answer phone calls, respond to enquiries, and direct calls appropriately Maintain accurate patient records and update information as needed Handle administrative tasks such as filing, data entry, and processing payments Assist with insurance claims and billing procedures Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies Support the dental team with general administrative duties to facilitate smooth clinic operations

Qualifications

Previous office experience or administrative experience is highly desirable Excellent organisational skills with attention to detail Strong verbal and written communication abilities Friendly, professional manner with a customer-focused approach Ability to multitask efficiently in a fast-paced environment Proficiency in using office software and dental practice management systems is advantageous A positive attitude and willingness to learn new skills
This role provides an engaging opportunity for individuals looking to develop their career within the dental healthcare sector while delivering exceptional service to patients.

Job Types: Full-time, Permanent

Pay: 12.21-12.52 per hour

Expected hours: No less than 35 per week

Benefits:

Employee discount
Work Location: In person