Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth day-to-day operations. This role offers an excellent opportunity to work within a professional healthcare environment, supporting both patients and the dental team. The position is paid and suitable for individuals with a keen eye for detail and strong organisational skills.

Responsibilities

Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere Manage patient appointments, including scheduling, confirming, and rescheduling as necessary Handle patient check-in and check-out processes efficiently Answer phone calls promptly, providing accurate information or directing calls to appropriate team members Maintain accurate and up-to-date patient records in compliance with data protection regulations Process payments and insurance claims accurately and efficiently Assist with administrative tasks such as filing, correspondence, and managing office supplies Support the dental team with various administrative duties to ensure smooth practice operations

Experience

Previous office experience is highly desirable, particularly within a healthcare or dental setting Administrative experience demonstrating organisation, attention to detail, and excellent communication skills is essential Familiarity with dental practice management software is advantageous but not mandatory Ability to work effectively as part of a team in a fast-paced environment Strong organisational skills with the ability to multitask and prioritise tasks efficiently Preferable experience in using dental software SOE
This role provides an engaging opportunity for individuals eager to develop their administrative skills within a supportive dental practice environment.

Job Type: Full-time

Pay: From 13.50 per hour

Expected hours: 35 per week

Benefits:

On-site parking
Work Location: In person