Job Description

About Us:

At Waterside Dental Practice, we're more than just a dental practice; we're a family focused on providing compassionate, top-notch care in a comfortable setting. We're looking for a bright, energetic, and genuinely friendly Dental Receptionist to be the heart of our front desk and the first wonderful impression for our patients!

What You'll Do (The Fun Stuff!):

Be the Warm Welcome:

Greet everyone with a big smile, making them feel instantly at ease and part of our family.

Master Scheduler:

Manage appointment booking, rescheduling, and send friendly reminders (calls, texts, emails).

Phone Guru:

Answer calls with a cheerful voice, handling patient questions, new patient enquiries, and directing calls.

Patient Advocate:

Help patients with forms, explain services, and assist with billing/insurance questions.

Admin Extraordinaire:

Keep patient records accurate, manage files, and support the clinical team with daily tasks.

Office Cheerleader:

Ensure the reception area is welcoming and handle basic office supplies.

Who You Are:

A People Person:

You naturally connect with others, have a positive attitude, and genuinely enjoy helping people.

Super Organized:

You can juggle phones, patients, and schedules without breaking a sweat.

Great Communicator:

Clear, friendly, and patient in every interaction.

Tech Savvy:

Comfortable with computers and practice management software (or eager to learn!).

Why You'll Love It Here:

A supportive, friendly team environment. Opportunity to build real relationships with patients. Competitive pay, Day off for your birthday, incentives, staff benefits and much more.
Ready to make people smile even before they see the dentist? Apply Today!

Job Type: Part-time
Part-time hours: 24 per week

Job Type: Part-time

Pay: 13.00-13.50 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Southampton SO45 5GR: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Dental Receptionist: 1 year (preferred)
Work Location: In person