Job Description

Overview

We are seeking a professional and friendly Dental Receptionist to join our FANTASTIC dental practice. Specialising in Pain Free Dentistry. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the front desk. This role offers an opportunity to work in a welcoming environment where organisational skills and attention to detail are highly valued. The position is paid and suitable for individuals with a passion for delivering outstanding patient care.

Duties

Greet patients warmly and manage patient check-in and check-out processes efficiently Schedule appointments and manage the practice's appointment calendar Answer phone calls, respond to enquiries, and provide information about treatments and services Maintain accurate patient records and update personal information as needed Process payments and handle billing procedures accurately Assist with administrative tasks such as filing, faxing, and correspondence Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies Coordinate with dental staff to ensure smooth daily operations

Experience

Previous office experience is essential, preferably within a healthcare or dental setting Administrative experience is highly desirable, demonstrating organisational skills and attention to detail Excellent communication skills, both written and verbal Proficiency in using office software programmes such as Microsoft Office or similar applications Ability to remain calm under pressure and provide exceptional customer service Knowledge of dental terminology or experience working in a dental practice is advantageous but not mandatory
This role offers an engaging environment where your organisational abilities will contribute directly to patient satisfaction. We welcome applicants who are enthusiastic about delivering professional administrative support within a healthcare setting.

Job Types: Part-time, Permanent

Pay: 15.00-18.00 per hour

Expected hours: 16 - 30 per week

Benefits:

Employee discount
Work Location: In person