Job Description

Job Title: Dental Receptionist

Goldsworth Road Dental and Implant Centre is a fully private, independent practice established in Woking since 1964. We are a busy, 6 surgery practice offering a comprehensive range of services including general and specialist dentistry, cosmetic treatments such as Invisalign and Facial Aesthetics and dental implants. We are a modern practice with state-of-the-art equipment such as digital and CT scanners. You will be joining our team that is long established, experienced and welcoming.

We are looking for a friendly, professional, and highly organised Receptionist to join our long standing highly skilled dental team. As the first point of contact for our patients, you will play a vital role in providing a positive patient experience, managing the Appointments efficiently, and ensuring the smooth day-to-day operations of the front desk.

Key Responsibilities

Greet patients warmly upon arrival, manage check-ins/check-outs, and answer phone calls with a professional and helpful Manner. Diary management, including booking and re-scheduling appointments. Process payments and record daily takings. Responding to emails, enquiries and dentists' queries. Ensure all enquiries and follow ups are followed up in a timely manner.

Required Skills & Qualifications

SOE preferred but not essential. Attention to detail. Strong work ethic, teamwork ability with an enthusiastic patient-first attitude. Excellent professionalism and relationship building skills. You should be punctual, disciplined, organised, flexible and self-motivated. Ability to handle multiple phone lines and in-person patient needs simultaneously while remaining calm under pressure. Preferred previous dental Reception/Nurse experience but not essential.

Benefits we have in the practice

Onsite parking Short walking distance to the train station Company Pension Health insurance Uniform provided Inhouse training
Fulltime 37.5-hour contract which will involve opening and closing on certain days.

Job Types: Full-time, Permanent

Pay: From 14.00 per hour

Expected hours: 37.5 per week

Benefits:

Company events Company pension Discounted or free food Employee discount Employee mentoring programme Free parking On-site parking Private medical insurance Sick pay
Work Location: In person