Job Description

Overview

MINIMUM 6 MONTHS DENTAL EXPERIENCE REQUIRED

We are seeking a friendly and organised Dental Receptionist / Nurse to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and enhancing the patient experience. This full time role will be interchangeable with covering reception and dental nursing.

Responsibilities

Greet patients warmly as they arrive and assist with check-in procedures. Manage appointment scheduling, confirmations, and reminders to optimise patient flow. Handle incoming calls and respond to patient inquiries in a professional manner. Maintain accurate patient records and ensure all documentation is up-to-date. Process payments and manage billing inquiries with attention to detail. Assist dental staff with administrative tasks as needed, ensuring a collaborative environment. Ensure the reception area is tidy and welcoming at all times. Adhere to health and safety regulations, including infection control protocols. Supporting dentists/ dental therapists and working efficiently together.

Experience

Previous experience in an office or administrative role is preferred, ideally within a healthcare setting. Strong organisational skills with the ability to multitask effectively in a fast-paced environment. Excellent communication skills, both verbal and written, with a focus on customer service. Proficiency in using computer systems and dental software is advantageous. A positive attitude and a willingness to learn new skills are essential for success in this role.
We are looking for the right member to fit our team! We are currently modernising our practice and in the process of developing our website and social media presence.

Part Time role initially - Thursday to Friday

Pay to be determined by experience

Start date: September

Job Type: Full-time

Pay: 12.25-14.00 per hour

Benefits:

Free parking On-site parking Transport links
Work Location: In person