Job Description

As a key member of the Special Care Dental service you will be the first point of contact for our vulnerable patients .



You will ensure that dental patients' appointments are appropriately scheduled, rescheduled, or cancelled, depending on the needs of the patients.



Greeting and welcoming patients and visitors to the clinic.



Ensuring that all patients and visitors are dealt with in a professional and helpful manner using warmth and empathy.



Performing general office duties such as answering telephones, scanning and filing notes.



Undertake other duties that may occur from time to time as directed by senior management



Proposed interview date: 29-May-2025


Our Special Care Dental service requires an administrator to work at our Dental clinic



You will need to have excellent communication and IT skills and work in an organised manner so as to ensure all the administrative tasks are completed in a timely fashion.



You will work closely with the Senior Dental Nurse and clinical staff to ensure smooth running of the clinic



Scheduling, rescheduling, or cancelling appointments as needed including arranging emergency appointments for patients who have infection or pain. Assisting patients to fill out information forms.



Dealing with telephone enquires



Previous experience of working with dental software is desirable.



A big thank you for considering joining us at Hertfordshire Community NHS Trust. You'll find it a great place to work with many benefits offered to you as a member of our staff



We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages



We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now



You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.



Please see attached .



Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.