Job Description

We are thrilled to announce that we are looking for a professional and reliable individual to join our expanding team as a Treatment Coordinator on a full-time basis, including Saturdays. We are seeking a dynamic and motivated candidate to join our Front of House team, helping us deliver exceptional service and support to our patients. This role may also require working at our sister practice in Purley.

Key Responsibilities:

Oversee patient treatment plans, scheduling, and follow-up appointments Manage patient queries with a positive and efficient approach Ensure feedback is communicated to the Manager and team members to enhance service Handle treatment plan discussions and coordinate care with our clinical team Follow correct procedures for managing payments and treatment invoicing Manage patient records, track treatment outcomes, and update treatment progress Attend training sessions and participate in regular team meetings. Support general administrative tasks for smooth practice operations

Essential Requirements:

Exceptional attention to detail and multitasking abilities Experience in a customer-focused industry Strong communication skills with a positive, solution-oriented attitude Competent in IT and administration tasks Experience in the dental industry (preferred, but not essential) Strong organisational skills and ability to work under pressure

Salary:

Competitive and based on experience, with commission available upon achieving agreed targets.

Key Benefits:

Competitive salary with fast growth potential in a rapidly expanding business Annual back-to-life training for all staff Ongoing personal and professional development opportunities Strong team support within a highly skilled team Excellent career advancement opportunities across our expanding organisation
If you're excited about this opportunity and think you'd be a great fit for the role, we'd love to hear from you! Join our dedicated team and help us continue to provide outstanding care to our patients.

Job Type: Full-time

Pay: 14.00-17.00 per hour

Benefits:

Company events
Experience:

Customer service: 1 year (preferred) Dental receptionist: 1 year (preferred)
Work Location: In person