Sunday-Friday (day/evening/lates - flexible approach to support all operational teams)
Salary:
35,000-45,000 per annum (includes 10% OTE performance bonus)
Reports to:
Operations Manager
Direct Reports:
Currently 2 Supervisors, plus Picking & Delivery Teams
About Us
At Jones Bros, we're a proud family-run business that's been delivering the freshest milk and produce to London and the surrounding areas since 1877.
We're built on strong values - community, quality, and service. Our teams are like family, and we treat our customers the same way. With our recent move into new premises, we're growing fast and looking for a hands-on Depot & Transport Manager to lead from the front and take our East London depot to the next level.
Is This You?
A proactive leader who thrives on ownership and making a real impact
Experienced in leading small teams - or a seasoned supervisor ready for the next step
Focused on performance, efficiency, and developing people
Confident managing B2B deliveries, fleet compliance, and daily logistics
Holds a valid UK manual driving licence and is comfortable with Excel, Outlook, and Word
Leads by example, gets stuck in when needed, and creates a positive, productive environment
What You'll Be Doing
Operations Management
Oversee and be accountable for the end-to-end evening picking operation
Work closely with supervisors to plan shifts, manage resources, and meet daily targets
Ensure all stock is received, stored, and discrepancies reported within agreed SLAs
Monitor KPIs and drive continuous improvement across the depot
Maintain accurate and compliant operational documentation
Manage the night-to-day handover process, escalating any issues to customer care
Transport & Fleet Management
Ensure all vehicles are roadworthy, compliant, and regularly maintained
Plan delivery waves in line with picking and customer needs, ensuring safe yard practices
Maintain detailed, accurate transport records
Understand customer routes and expectations thoroughly
Team Leadership
Lead, motivate, and support supervisors, pickers, and delivery drivers
Conduct team reviews, regular 1-to-1s, and training to uphold high standards
Ensure depot is always audit-ready (health & safety, transport compliance, etc.).
Ensure depot health & safety policies and SSOWs are followed by staff
Support recruitment for drivers, pickers, and depot staff as needed.
Oversee onboarding, induction, and training of new team members.
Report depot KPIs directly to the Operations Manager
What You'll Bring
Strong team management and leadership skills
Experience with performance management (PDPs, 1-to-1s, basic HR practices)
A hands-on, solution-focused mindset
Excellent time management and organisation
Knowledge of logistics, B2B delivery, and fleet compliance
Why Join Us?
Join a close-knit, growing team where your input truly matters
Take ownership of a key site and play a leading role in its success
Be part of a stable, fast-growing company with nearly 150 years of history
Work from a brand-new facility designed with growth in mind
Sound like a good fit?
Apply now - we'd love to hear from you.
Others to consider:
1. Budget & Cost Management
Monitor depot-related expenses (e.g. fuel, maintenance, labour hours).
Work with finance to manage depot budgets and track cost efficiencies.
Identify cost-saving opportunities without compromising service quality.
3. Systems & Technology
Use and improve warehouse management or route optimisation software.
Contribute to any tech implementation or upgrades related to transport/logistics.
Ensure staff are trained and compliant with systems and processes.
4. Cross-Team Collaboration
Act as the key liaison between operations, customer care, sales, and warehouse.
Communicate proactively with other depots or business units if applicable.
5. Risk Management & Compliance
Conduct regular risk assessments.
Ensure depot is audit-ready at all times (health & safety, transport compliance, etc.).
Stay up to date with industry regulations (e.g., driver hours, vehicle maintenance logs, food safety if relevant).
6. Customer-Facing Escalations
Be the point of contact for any high-level delivery or service issues.
Work closely with the customer care team to resolve problems quickly.