Job Description

Salary range of 30,000 - 33,000 is dependent on experience. It is also pro-rata, based on full-time being a 37.5 hour week, Monday to Friday.

Lago Homecare is a growing, forward-thinking domiciliary care provider committed to delivering high-quality, person-centred care in the community. We are seeking an experienced

Deputy Care Manager

to support the Registered Manager in maintaining

CQC compliance

, driving quality improvements, and supporting the continued development of our service.

This role offers flexibility, with working hours

initially expected to be 3 days per week

, with the potential to increase

up to 5 days per week

as the service grows.

The Role

As Deputy Care Manager, you will play a key role in ensuring the service operates safely, effectively, and in line with

CQC regulations and best practice

. A core part of the role will involve

undertaking care assessments

, completing and reviewing audits, and using

technology and digital systems

to improve oversight, quality, and outcomes.

Alongside management responsibilities, the role will include

some care calls

and participation in the

on-call rota

, supporting continuity of care and service resilience.

Key Responsibilities

Support the Registered Manager in ensuring ongoing

CQC compliance

across all five key lines of enquiry (Safe, Effective, Caring, Responsive, Well-led) Undertake

initial and review care assessments

, ensuring care plans are accurate, person-centred, and risk assessed Complete and oversee a

range of audits

, including care plans, medication, MAR charts, spot checks, supervisions, training, incident reports, and complaints Assist with audits, quality assurance processes, and preparation for CQC inspections Monitor care quality through spot checks, audits, and digital reporting tools Support the

implementation and effective use of care management systems

, including electronic care planning, rostering, and monitoring tools Use technology and audit findings to identify trends, risks, and opportunities for service improvement Supervise, mentor, and support care staff through regular supervision and appraisals Assist with recruitment, inductions, and ongoing training and competency assessments Participate in

on-call duties

(shared rota) Undertake

occasional care calls

when required to support the service Support safeguarding processes, incident management, and complaints handling Ensure accurate, compliant, and timely record-keeping
About You

NVQ Level 4 in Health & Social Care (Level 5 desirable or working towards) Experience in a senior or supervisory role within domiciliary care Strong working knowledge of

CQC regulations, audits, and inspection readiness

Confident undertaking

care assessments and reviews

Comfortable using

digital care systems and technology

(or keen to develop this) Highly organised, quality-focused, and detail-oriented Willing to be hands-on, including care calls and on-call when required Full UK driving licence and access to a vehicle
Job Types: Full-time, Part-time, Permanent

Pay: 30,000.00-33,000.00 per year

Expected hours: 22.5 - 37.5 per week

Benefits:

Additional leave Company pension Health & wellbeing programme Sick pay Work from home
Application question(s):

Do you have a minimum of a NVQ Level 4 qualification in Health and Social Care?
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person