We are seeking a dedicated and experienced Deputy Manager to join our dynamic team in the hospitality sector. The ideal candidate will play a crucial role in supporting the daily operations of our establishment, ensuring exceptional service and adherence to food safety standards. This position requires strong leadership skills and a passion for the hospitality industry, particularly within restaurant or hotel environments.
Leadbelly's Bar and Kitchen is a unique and vibrant venue, serving delicious food, beers and cocktails just outside Canada Water Station. The interior is full of amazing artwork, there is a great terrace area to the front and an impressive area to the rear showing all the major sports events live on the huge screens. Our fun and vibrant venue is on the lookout for its next inspirational and dynamic Deputy General Manager, with a real passion for customer service.
This is a great role for a hardworking and passionate manager to polish their leadership skills and sales driving initiatives. Whatever we are doing, we are always delivering an awesome customer experience.?
Deputy General Manager Skills & Responsibilities;
Ensure the venue is run to the company and legal standards in regards to Hygiene, Health and Safety and Licensing
Drive sales by promoting customer satisfaction and working closely with the sales manager
Stock management
Ensure the atmosphere of the venue e.g lights, music, temperature and ambience is exceptional
Develop the staff to help them achieve their potential by assisting in effective appraisal processes
Manage cost of labour and consumption of stock (food and liquor) while on shift, without compromising the customer experience or company standards
Report accurate and target exceeding gross profit margins by incentivising staff to ensure increased sales in high GP items.
Successful Deputy General Manager Rewards & Benefits;?
Up to 40,000 p/a
Performance related bonuses
Free meal per shift
50% off drinks in our other venues
Working in a growing company
Deputy General Manager Requirements;?
Eligibility to work in UK
Personal alcohol license
Experience in late night business
Cocktail knowledge
Stock knowledge
Advanced English language
Qualifications
Proven experience in a supervisory role within the hospitality industry, preferably in restaurants or hotels.
Strong knowledge of food safety regulations and best practices in food production.
Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
Experience in bartending or kitchen operations is highly desirable.
Exceptional communication skills, both verbal and written, with a strong customer service orientation.
Ability to work flexible hours, including evenings and weekends as required by the business needs.
A passion for hospitality and a commitment to providing outstanding service.
If you are ready to take on this exciting opportunity as a Deputy Manager, we encourage you to apply and join our team dedicated to excellence in hospitality!