Job Description

Job title: Deputy Head of Retail (Community Shops)

Hospice band: Band 5 30,665- 37,329 per annum

Location: Wirral

Contract: Permanent subject to probation

Hours: Full time 37.5hrs / week (five days across Mon to Sun)

Would consider 30hrs / week for right candidate

Closing date: Mon 23 June 2025, 9am

We will review all applications as received, suitable candidates will be invited for interview.

Wirral Hospice St John's provides FREE care for adult patients with life-limiting illnesses. We also support carers and loved ones; families are at the heart of everything we do.

Although some NHS funding is received, the majority of our income is donated by individuals, families, groups, companies and charitable trusts. Every penny counts and helps us to make a real difference to the specialist care and support we provide for our patients and their loved ones.

Wirral Hospice's retail operations contribute hundreds of thousands of pounds towards our hospice care and support services. We have ambitious plans to grow our retail fundraising activities over the coming years.

We are looking to recruit a deputy head of retail to lead a number of community shops across our retail operations with a view to strategically growing income from these outlets.

The successful candidate will have experience in leading and developing a team, possess excellent communication, team-working and customer care skills, and be able to demonstrate significant proven success of running a profitable retail operation.

Flexibility, responsibility and professionalism are key. The successful candidate should have a desire to learn and be proactive in supporting our hospice's objectives and CARES values: Compassionate, Accountable, Respectful, Equitable and Sustainable.

As an employer we offer excellent terms and conditions of service, including a generous pension scheme, and a commitment to learning and development. This post is subject to an appropriate level of Disclosure & Barring Service Certificate.

For an information pack:

Please visit our website at www.wirralhospice.org/job-vacancies Or email hr@wirralhospice.org Or contact our Workforce Team on 0151 482 8990
Alternatively, for an informal chat before applying, please contact Patrick Smith, Retail Development Manager or Teresa Nightingale, Income Generation & Marketing Director on 0151 343 0778.

Completed application forms to be returned by the closing date to:

Wirral Hospice St John's, Workforce Office, Mount Road, Higher Bebington, Wirral CH63 6JE Or emailed to: hr@wirralhospice.org
Job Type: Full-time

Pay: 30,665.00-37,329.00 per year

Work Location: In person

Application deadline: 23/06/2025
Reference ID: Deputy Head of Retail (Community Shops)