Job Description

Deputy House Manager

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Deadline: 10/07/2025

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We are a social enterprise and we support vulnerable people so that they can 'Live the life they choose'. Mostly we support people with learning disabilities, young people leaving care and people with dementia...though we do lots of other great things too.



Our Supported living services help people to live as independently as possible. You will be responsible for a set number of hours per week to assist the house manager in their duties and for the remaining hours of your contract you will deliver support for people to live in a safe, excellent quality and happy home.





We want people who are passionate, creative, happy and have strong moral values to support our personal assistants to provide great care. If this sounds a bit like you then carry on reading. You'll find all you need to know in this job description. If there's something you are not clear about please ask us if you are invited for an interview.

Why Choose

Poss

Abilities?

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PossAbilities isn't just a fantastic place to work; it's a place where your heart can sing. Here's why you'll love working with us:

Awesome Pay:

We proudly offer a real living wage...earn 25,312.30 a year for a 37-hour workweek (pro-rata for part-timers).

Pension Perks:

We contribute up to 4% of your salary into a pension plan.

Holiday Fun:

Enjoy 20 days of annual leave, 8 bank holidays, and access to our reduced rate holiday home at Ribby Hall Village, and 3 extra days holiday on completion of 5 years long service award! Also the opportunity to bring your children or grandchildren to the Cherwell Chipmunks Day Camp for a full day of activities and tasks out in the open air during the school holidays!

Duvet Days:

Perfect attendance? Have a paid day off to chill!

Mental Health Support:

We've got trained mental health first aiders to support you.

Social Events:

Join fun events with the people we support, staff, and their families.

Discounts & Benefits:

As an employee of PossAbilities you are eligible for a Blue Light Card, ESSO discounted fuel card & similarly a Love2Shop - Every Day Benefits Card all easy-to-use discount schemes which saves you money on your day-to-day spending.

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Your Purpose

You will assist the House Manager in their duties and will deliver support for people to live in a safe, excellent quality and happy home.

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Your Line Manager

Your line manager will be the House Manager.

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Your Role

You will ensure that not only you but your team deliver a high quality, safe and person-centred support to the people using our services. This includes lots of things, from personal care through to supporting people to get out and about, and live the life they choose.



As a deputy house manager, you will assist the house manager to ensure the service:

Provides excellent support with personal care, activities and day to day help with a range of tasks (e.g. medication administration, moving and positioning, financial support etc.) Ensure individual person-centred plans are adhered to and delivered in a timely manner. Provide assurance that the house, care and support provided is safe and compliant with our regulatory and legislative requirements. Respond, report and act on any incidents or concerns that arise, in accordance with health and safety, safeguarding and other relevant incident management processes Ensure all staff are up to date with mandatory training requirements and development as identified Ensure all audits and compliance checks are completed and company policies adhered to.


As a personal assistant you will:

Provide excellent support with personal care to maintain high hygiene standards Help to make sure our physical environment is happy and stimulating Provide a choice of activities and support that they can choose from depending on their own likes, preferences, and aspirations Maintain a high standard of living for individuals including shopping, laundry, decorating, home maintenance, gardening and other aspects of a domestic nature Support with their day to day finances Help with any medical appointments or other health needs identified in their person-centred plans Support and assist with any moving and handling equipment, including wheelchairs respectfully, and maintaining their dignity Administer medication in accordance with individual plans Support and encourage them to participate in leisure, work or voluntary activities Respond and report on any incidents or concerns that arise during their stay, in accordance with health and safety, safeguarding and other relevant incident management processes
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Our Leadership Manifesto

Build happy and healthy teams

o Create an inclusive, positive and fun environment where everyone can be themselves and feel like they belong.

o Are big hearted, approachable, supportive and understanding.

o Care about their team and their wellbeing, get to know them as individuals, ensuring they feel valued and respected.

Think differently to deliver

o Dream big, think outside the box and lead the way through innovation and ideas.

o Have courage, a strong will to succeed and are solutions focused.

o Are flexible and adjust quickly to change and new circumstances and approach these positively.

Ensure everyone grows, thrives and performs

o Motivate, empower and energise their team through setting clear expectations and goals, providing the tools required and removing any barriers.

o Instill trust through open communications and meaningful coaching and feedback.

o Challenge and stretch people through continued learning and development so that everyone can reach their full potential.

Lead by example

o Work alongside their team and others.

o Role model our values and embrace our culture.

o Take responsibility for their actions and continuously develop themselves.

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We All

Work together to embed a 'Team PossAbilities' ethos and deliver brilliant services everyday

Ensure the quality standards and performance measures applying to our work are met.

Maintain a safe environment by working within health and safety guidelines

Take responsibility for looking after our wellbeing

Act as an ambassador, promoting PossAbilities and its services.

Act in accordance with statutory and regulatory requirements and follow policies and procedures.

Participate in any training or development as required, and continue to learn so that we can get better

Have a good understanding of safeguarding to be able to keep individuals safe from harm, neglect and abuse

Keep, use and share information responsibly in line with the General Data Protection Regulations and PossAbilities policies

Put forward any ideas to improve the services we provide and the way we work.

Report any concerns through the right channels

Use PossAbilities property and equipment appropriately, safely and with due consideration for its security.

Always act in the best interests of PossAbilities

Undertake any other duties and tasks as may be reasonably required

Adopt a flexible approach to the hours worked in accordance with the needs of the individual and the organisation

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Inclusion

We strongly believe that a good workplace is one that values everyone and embraces both similarities and differences and therefore we want to ensure all our employees bring their whole-self to work. We expect you to:

Be committed to equality, diversity & inclusion; celebrate the differences of our people and contribute to a culture where everyone is valued and respected.

Be committed to delivering person-centred services and recognising our customers as diverse individuals.

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Our Values

Integrity

We communicate openly and honestly and build relationships based on trust, respect and caring

Creativity

We thrive on innovation and encourage positive risk taking.

Happy

We believe fun is the key to success

Person centred

We believe that everyone has the right to exercise choice and control in directing their lives and support. We inspire people to achieve greater things.

Passionate

Don't just take our word for it:



We were named as one of The Sunday Times Best Places to Work 2025!



On our latest staff survey 98% of respondents said they were proud to work for PossAbilities and 95% said they were happy working here!





We were awarded Highly Commended for Employer of the Year at the 2024 National Learning Disability & Autism Awards.



We are dedicated to, and enthusiastic about, providing exceptional services.



What's it like to work at PossAbilities? Watch and find out... https://vimeo.com/907456586/b2d034812c?share=copy


We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity drives innovation and we actively seek to foster an environment where everyone can thrive. We welcome applicants from all backgrounds and are dedicated to providing equal opportunities for all employees, ensuring that our team reflects the diverse communities we serve.



If you require any accommodations during the application or interview process, please let us know, and we will work with you to meet your needs.