Job Description

Are you passionate about making a difference in people's lives?

Cascade is a growing, top-tier care company dedicated to providing exceptional services for individuals with autism, learning disabilities and mental health conditions.

We are on the lookout for a Deputy Manager for our residential homes in Norwich!

At Cascade, we're all about creating safe, nurturing spaces where residents can thrive. As part of our team, you'll play a crucial role in ensuring our residents receive top-notch care and support, helping them lead fulfilling lives.

If you're someone who loves supporting teams, supporting residents to live fulfilling lives everyday, and making things run like clockwork, this is the perfect opportunity for you!

Join us and be a part of an inclusive, diverse team that values your unique experiences and backgrounds.

At Cascade, your dedication will directly impact the welfare of our residents, ensuring their safety and happiness every step of the way.

Full time fixed contract working 40 hours a week over 5 days.

Cascade is an equal opportunities employer committed to the professional development of our staff. We prioritise the welfare of our residents and expect all staff and volunteers to share this commitment. The successful applicant will undergo relevant safeguarding checks.

Responsibilities:

To support the Registered Manager in ensuring a high quality service is delivered and maintained effectively in accordance with relevant legislation and regulations. The work in accordance with Cascades own care standards and ethos, applying them to your own working practice and support colleagues to apply them to their own practice. To support care workers to have the skills, knowledge and ability to undertake their roles. Responsibility for organising staff rotas as advised by the Registered Manager. Ensuring that staff understand and are fully aware of the daily routines of the home. Work within organisational policy and procedure established in the home. Ensure that all staff are aware of their roles and responsibilities in relation to CQC regulations. Ensure that all staff are made aware of the Therapeutic community strategies to work with vulnerable young people and adults in our care. Ensure that residents' reviews and meetings are delivered within the required time scales. Ensure both local authority and internal care and placement plans are in place and that staff fully understand their role. Chair, or participate in meetings and reviews, as and when required. Ensure that the standards expected in the delivery of care are upheld and the standing of the organisation is maintained. Take the lead in ensuring an open culture is created, one in which our residents can complain and that they are listened to. Ensure that all staff work within a non-discriminatory environment. Assist the Registered Manager in the administration of financial related issues. Undertake and participate in any training programmes which are relevant to the employment of staff working in social care services, paying particular regard to residential care. Deputise in the absence of the manager and cover for team leaders where necessary. Ensure staff fully understand the role of a key worker and make sure the systems are in place for the delivery of this practice. Promote and actively encourage the professional development of staff. Ensure that all administrative requirements of the home are maintained in such a way that they are compliant with good childcare practice, homes procedures, Company policies and CQC's Regulations. Ensure staff are aware of and deliver the support required to ensure the life chance opportunities of the residents for their social, educational, leisure, emotional, physical, and cultural needs are met. Produce, coordinate and edit reports. To contribute to the on-call system. Safeguard and promote the welfare of young people and adults. Be involved in the staff safer recruitment process.
Qualifications required

NVQ Level 3 Health and Social Care (Adult) Level 5 Diploma in Leadership and Management in Health and Social Care (Not essential but must be willing to undertake)
Please note that there will be an arranged interview day for this role which will include group tasks and panelled interviews.

Job Type: Full-time

Pay: 34,000.00 per year

Additional pay:

Bonus scheme Performance bonus
Benefits:

Company events Cycle to work scheme Discounted or free food Free parking On-site parking Private medical insurance Referral programme
Schedule:

8 hour shift Day shift Overtime
Work Location: In person

Application deadline: 10/06/2025
Reference ID: New Home Opening