Job Description

Deputy Care Manager

Location: Cardiff & Newport
Reporting to: Registered Manager

Why Join Us?

At Right at Home Cardiff & Newport, we believe in delivering care that makes a real difference. You'll be part of a supportive, passionate team where your ideas and leadership are valued. If you're a Senior, Field Care Supervisor, or Coordinator, this is a brilliant opportunity to take the next step in your career and progress into care management. If you're ready to grow and develop with us, we'd love to hear from you.

About the Role:

We're looking for a motivated and passionate

Deputy Care Manager

to support our high-quality care service across Cardiff & Newport. You'll work closely with the Registered Manager to deliver outstanding care, lead and support our team, and ensure full compliance with CIW and commissioning standards.

Key Responsibilities:

Support the day-to-day delivery of care services across Cardiff & Newport Ensure compliance with Right at Home, CIW, and other local/national standards Provide leadership and support to office staff Oversee quality assurance and work closely with the Compliance Officer Promote person-centred care and implement care plans effectively Take part in Manager on-call duties Support and oversee Care Coordinators and rota management Provide admin support to the Registered Manager Step into the Registered Manager role when needed Support recruitment and interviews Monitor and manage team performance against KPIs Understand and work within the brokerage system

Essential Requirements:

Minimum 12 months in a senior care/support role Working towards or completed

QCF Level 5 in Leadership and Management

Excellent knowledge of Cardiff and surrounding areas Full UK/EU driving licence and access to a vehicle Strong IT, organisational, and time management skills Experience with CSIW regulations and domiciliary care standards Ability to undertake personal care if required Team player who can also work independently

What We're Looking For:

Calm, confident, and motivated Positive outlook with a passion for care Enthusiastic, professional, and adaptable Strong communication (written and verbal) Excellent multitasking and prioritisation skills Able to challenge working practices constructively Commercial awareness and understanding of the bigger picture
Job Types: Full-time, Permanent

Pay: Up to 32,000.00 per year

Benefits:

Bereavement leave Company car Company events Company pension Free flu jabs Health & wellbeing programme On-site parking Referral programme Sick pay
Ability to commute/relocate:

Castleton CF3: reliably commute or plan to relocate before starting work (required)
Work Location: In person