Job Description

About Palm Chester

Palm Chester is an award-winning cocktail bar and eatery known for its vibrant atmosphere, premium cocktails, and signature dining experience. Combining modern elegance with relaxed, all-day hospitality, Palm has become one of Chester's must-visit venues. We're now looking for an experienced

Deputy Manager

to join our leadership team and help us deliver exceptional service and unforgettable guest experiences.

The Role

As

Deputy Manager

, you'll support the General Manager in all aspects of the day-to-day running of the venue -- from leading the front-of-house team and ensuring service excellence, to driving sales, maintaining brand standards, and helping manage operations efficiently. You'll act as a role model to the team, bringing energy, professionalism, and passion to everything you do.

Key Responsibilities

Lead, motivate, and support the team to deliver a premium guest experience. Oversee daily operations including service, staffing, and floor management. Support with recruitment, onboarding, and training of staff. Maintain high standards of cleanliness, presentation, and health & safety compliance. Work alongside the General Manager to drive revenue and manage budgets effectively. Ensure stock control, ordering, and supplier relationships are maintained. Handle customer feedback with professionalism and a focus on guest satisfaction. Deputise in the absence of the General Manager, taking full operational responsibility.

Requirements

Minimum

2 years of management

in a bar, restaurant, or hospitality venue. Strong leadership and communication skills with a hands-on approach. A genuine passion for cocktails, food, and creating memorable experiences. Excellent organisational and problem-solving skills. Financial acumen with experience in stock management and rota planning. Flexibility to work evenings, weekends, and peak trading times.

What We Offer

Competitive salary with performance-based incentives. Opportunities for career progression within the Palm brand. Staff discounts on food, drink, and events. A fun, supportive, and dynamic team environment. Ongoing training and personal development.
Job Types: Full-time, Permanent

Pay: From 28,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount
Work Location: In person