Job Description

ISS
Deputy Manager
Contract: Banking
Location: Midlothian, EH129BH
Hours of work: 40
Contract Type: Permanent
This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.
We are currently recruiting for a Deputy Manager to oversee and manage cleaning services across designated client sites.

This is a hands-on leadership role requiring operational oversight, people management, and a strong focus on service quality, safety, and compliance. The ideal candidate will bring strong leadership skills, a proactive approach to problem-solving, and a commitment to fostering a high-performing, motivated team.
Key Responsibilities
- Supervise and support cleaning operatives to meet high service standards.
- Conduct regular quality checks and ensure compliance with site specifications.
- Manage cleaning assets, equipment, and stock control across multiple locations.
- Motivate and develop the team to promote a positive and efficient working environment.
- Provide weekly reports on attendance, absences, and overtime.
- Uphold health, safety, and welfare responsibilities as per ISS policy.
- Plan and deliver induction training for new team members.
- Conduct regular training reviews and maintain up-to-date development plans.
Professional and Personal Competencies/Qualifications
- Proven experience managing and developing teams, preferably in a facilities or cleaning services environment.
- Knowledge and understanding of health and safety procedures.
- Excellent organisational, communication, and interpersonal skills.
- Ability to work under pressure and manage multiple priorities.
- Proficiency in reporting, compliance, and basic financial administration.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing
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