We are seeking a skilled and dynamic Deputy Security Manager to take charge of the day-to-day operational management of our security services, ensuring delivery in line with both customer and contractual expectations. You will lead and inspire the on-site security team, driving operational excellence while maintaining a consistent, high-quality service. With a strong focus on efficiency, incident response, and customer satisfaction, this role is key to upholding the highest standards of security and service delivery
About the Role:
As a Deputy Security Manageryou will be responsible for:
Proactively lead and manage the security team, ensuring all duties are carried out in line with company policies and procedures, while fostering professionalism and supporting team development.
Ensure full compliance with legal, contractual, and company obligations at all times, including adherence to the Data Protection Act, Health & Safety legislation, the company handbook, and site-specific Assignment Instructions / SOPs.
Serve as the key point of contact for daily security operations, liaising with client managers to maintain effective communication and escalation of issues where appropriate.
Work collaboratively with client representatives and service partners to ensure all site security requirements are delivered to the highest standard.
Oversee deployment and scheduling of the security team through effective forward planning, roster management, and coordination via systems such as Timegate.
Monitor and maintain correct staffing levels in line with contractual agreements.
Deliver regular team briefings to ensure all security personnel are informed of relevant updates, procedures, and changes.
Supervise and support the Control Room operation, ensuring effective performance, communication, and full functionality of all security systems and technology.
Why Join Us?
Annual leave
entitlement of 5.6 weeks
Lifestyle Benefits
- Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development
- we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing
- Life assurance scheme, access to mental health support specialists
Access to
an Online GP
for you and your dependents.
Financial
support
Discounts
on hundreds of retail sites
Cycle to Work
scheme
What we are looking for:
Door Supervisor Licence
Previous management experience
Interested? Apply now and secure your future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge.
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