Desktop Support Engineer
Aberdeen, SCT, GB, United Kingdom
Job Description
Desktop Support Engineer - Aberdeen (Onsite, Full-Time)
Role Overview
We are seeking an experienced
Desktop Support Engineer
to provide technical support and assist in the deployment of new technology solutions within a large enterprise environment. The role involves resolving escalated IT incidents, performing hardware and software maintenance, and supporting business projects across on-site operations.Key Responsibilities
Install, configure, maintain, and repair desktop hardware, software, and peripherals. Provide timely support for incidents, ensuring adherence to SLAs and effective issue resolution. Manage device rollouts, imaging, and upgrades using SCCM or Intune. Support audio-visual setups and user training as required. Perform network patching, cabling, and assist with server room maintenance. Maintain accurate asset records and update incident management systems such as ServiceNow. Support office moves and setup of desktop environments for users.
Essential Skills & Experience
Strong experience with
Windows 10/11
,Office 365 (including OneDrive)
, andremote support tools
. Proficiency withSCCM/Intune
, PXE Boot, and imaging processes. Good understanding ofnetworking, patching, and cabling
. Experience usingServiceNow
or similar ITSM tools. Excellent communication, documentation, and time management skills. Minimum 2 years' experience in deskside IT support within a corporate environment.Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: 32,000.00-35,000.00 per year
Work Location: Hybrid remote in Aberdeen AB12
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Job Detail
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Job IdJD4067978
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationAberdeen, SCT, GB, United Kingdom
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EducationNot mentioned