Job Description

Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world.
To bring the company to the level we want it to be, we are looking for a Digital Channel & CRM Manager in the Group Marketing Department to join us in our Global Commercial site based in Coventry.
Summary:
You are responsible for the day2day channel operations, and performance to deliver best in class experiences and support the achievement of the business objectives.
What you'll do:

• Support the development of the Global .com Strategy
• Have a strong vision about how CX should be on the website
• Build, optimize and develop the website in alignment with key stakeholders
• Operate the CMS
• Analyze the data to enhance your understanding of our users and deliver insights that drive personalized experiences
• Create top notch, state of the art SEO friendly pages (in all languages)
• Responsible for the website performance to achieve business objectives
• Manage CRM system and deliver communication campaigns towards actual customers and prospects
• Analyze data on a regular basis through existing platforms, including LookerStudio (Google) and Salesforce.
• Provide regular reporting
• Agency management on a daily basis and budget management

What you'll bring:
Essential:

• Proven experience in digital content, CRM, project management, publishing, and distribution.
• Proficiency in using content management systems (CMS) and digital publishing tools.
• Strong understanding of HTML, CSS, and JavaScript.
• Strong understanding of SEO best practices and content optimization.
• Affinity with UX and UI design.
• Ability to work with minimal supervision and excellent attention to detail.
• Excellent written and verbal communication skills.
• Creative thinking and problem-solving abilities.
• Strong project management skills with the ability to meet tight deadlines.
• Familiarity with analytics tools to measure content performance.

Desirable:

• Experience in Automotive
• Additional languages

What we offer:
In addition to a competitive salary, you will have access to the following benefits:

• 25 days' holiday plus bank holidays.
• Pension scheme access.
• Annual bonus - non contractual.
• Private Healthcare.
• Access to the Employee Car Ownership Scheme.
• Group income protection based on length of service.
• Family Friendly policies.
• Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT.

Additional Information:

• This role will be working from our Coventry office. This role will be working on-site, full time.
• Frequent travel might be required to visit different entities. Applicants must therefore possess the ability to travel freely without restrictions.
• Candidates must be eligible to work in the UK without VISA sponsorship.

Our Company:
Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world's first all-electric hyper-SUV, and in 2023 Emeya, our fully-electric Hyper-GT.
As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them.
We're not just a car company; we're a diverse mix of talent from all walks of life. At Lotus, we firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organization. We welcome applications from individuals of all backgrounds and are dedicated to providing reasonable adjustments during the interview process. If you require any special assistance or adjustments, please let us know in advance so we can ensure a fair and accessible interview experience. Our goal is to create an environment where everyone can thrive.
Do you want to know what Sophisticated, Rebellious and Pioneering mean for Lotus? Come and take a look at our career site and join the incredible adventure:
Department Marketing and PR Locations Lotus UK Creative Centre (Coventry) Employment type Full-time
About Lotus UK
Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world's first all-electric hyper-SUV, and in 2023 Emeya, our fully-electric Hyper-GT.
As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them.

Skills Required