Job Description

Job Title: Digital Content Designer
Location: Edinburgh Citymark (2 days a week on site)
Contract Type: Temporary
Duration: 6 Months
Daily Rate: Circa 600/Day
Working Pattern: Full Time
Status: Inside IR35
About Us
Join us in shaping the future of banking! Our client, a leading UK bank, is on an ambitious journey to transform its digital landscape, serving over 30 million customers with innovative solutions. With significant investments in technology and talent, we are committed to creating exceptional banking experiences that empower individuals, families, and businesses alike.
Who We're Looking For
Are you a passionate Digital Content Designer eager to craft seamless digital experiences? If you thrive on collaboration and innovation, we want you to help build advocacy and advance Service Design across the organisation!
Skills and Experience We're Looking For
To succeed in this role, you should possess:

• A proactive and motivated approach, with a passion for achieving both individual and collective goals.

• Experienced in Figma, content tools and Digital Content writing is essential.

• Strong relationship-building skills and an innovative mindset for problem-solving.

• Credibility and confidence when engaging with senior audiences, providing constructive challenges when necessary.

• Resilience and calmness under pressure, along with the ability to identify potential risks and adapt to changing priorities.

• Excellent communication skills, capable of conveying ideas and implications to diverse audiences.

• Experience in research and design thinking methods, particularly in the financial services or government sectors.

About the Role
As a Digital Content Designer, your expertise will shine as you:

• Collaborate effectively within agile teams to identify priorities, visualise outcomes, and define project scope.

• Shape strategic initiatives driven by insights from colleagues, customers, and market trends.

• Facilitate workshops and discussions with stakeholders, ensuring clarity on business context and informed decision-making.

• Communicate clearly with colleagues and stakeholders, managing expectations and integrating diverse perspectives into solutions.

• Conduct research and document current and future state services to enhance customer journeys.

• Make informed design decisions while putting the user experience at the forefront.

• Take ownership of your personal and professional development.

• Work closely with designers, product owners, and engineers to foster a collaborative environment.

• Engage actively in the design community, sharing knowledge and embedding design principles across various products and services.

Why Work With Us?
We're committed to your growth and success! By joining our team, you'll be part of an exciting journey to build a modern bank that reflects the diversity of our society. Here's what you can expect:

• Opportunities for professional and personal development.

• A culture that values inclusivity and encourages all voices to be heard.

• Recognition for our commitment to diversity and equal opportunity across various dimensions.

Ready to Make a Difference?
If you're excited about crafting engaging digital experiences and want to be part of a forward-thinking team, we'd love to hear from you! Please submit your CV along with a portfolio showcasing your work in content design, UX writing, and copywriting.
Join us in creating a banking experience that makes a difference - together, we can make it possible!
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.