Job Description

Digital Inclusion Partner

=============================


Salary:

31,179 to 33,142 (Appointment at the bottom of the band)

Location:

Merthyr Tydfil

This is a fixed term

,

full time (30hrs - 4 day week) vacancy that will close in 12 days at 14:00 BST.

Vacancy

Digital Inclusion Partner

Location: Merthyr Tydfil - Hybrid,

Salary:

31,179 to 33,142

(Appointment at the bottom of the band) Pay award pending

Contract Type: 9 Month Fixed Term Contract

Hours of work: Full time - (30 hours - 4 Day Week)

Are you passionate about running inclusion initiatives within the local community to improve digital skills?

If so, we would love you to come and join our amazing mutual!

Are you our ideal candidate?

As our Digital Inclusion Partner

you will be the responsible for running digital inclusion initiatives. Reporting to the Tenant Engagement Lead, you will be responsible for helping to establish three Digital Labs in our community hubs, running in-person and online training sessions from them. You will be responsible for promotion of services and outreach, and for creating accessible resources and materials.

Is this for you?

Our ideal candidate shares our mutual values and is passionate about working in partnership with colleagues and providing great services to tenants. You will understand the importance of digital inclusion and have a desire to help people develop their skills, build their confidence and access services that will assist them to maintain and improve their tenancy, their health, prevent social isolation and provide opportunities for involvement in community and leisure activities.


You will have a track record of supporting people, understanding individuals' needs, co-designing solutions and making good judgements. You can think laterally, collate information and report on project outcomes.

How to apply:

To apply for this role, head over to our website to completed a short application and upload a CV.

When you upload your CV, can we ask that you don't include any personal information that identifies you. This means we can recruit based on your knowledge and skills, not background, gender and ethnicity.

Personal information would include the following:

Name/Title

Educational institutions

Age

Gender

Email and postal address

Phone number

Nationality/immigration status

Please be advised that you will need the relevant RTW in the UK documents for this role.

Closing date for applications is Wednesday 6th August 2025 at 14:00.

Merthyr Valleys Homes reserves the right to close this vacancy early if a high number of sufficient applications are received prior to the closing date.

Our Mutual

As well as having a great culture, we offer a range of excellent benefits. These include generous annual leave and pension contributions, family friendly working arrangements, exciting career progression opportunities, 24/7 access to our Employee Assistance Programme and Happy Me, our very own initiative to support your wellbeing and help you to thrive.


There's more - we're trialling a 4 day working week exploring the possibility of balancing a shorter working week with higher productivity and improved services to tenants. So, 100% of our services, in 80% of the hours, for 100% of the salary.


You can be proud to be part of an organisation who's passionate about giving back in every aspect of what we do. We're an anchor investor, proudly supporting our communities and the people who live in them.


We are committed to our responsibilities as a landlord, business and mutual in every way. We are passionate about playing our part in tackling the climate emergency, and our new Climate Strategy clearly sets our commitments, actions and goals to do this.


Joining our mutual will give you the opportunity to become a member and have your say. Our Chief Executive, Michelle Reid, is hugely committed to tenants and employees working together to grow and shape our mutual. To meet our CEO and to get a better sense of who we are, grab yourself a cuppa and click

here

.

Diversity & Inclusion

We don't like to complicate things at MVH. If you are driven to perform, you'll fit right in, it's as simple as that really! We believe people's differences are what make them great and actively seek out multiple approaches and perspectives. We're passionate about building a culture where everyone feels comfortable bringing their authentic, whole self to work.


We're committed to the principles of equality and diversity, and we want to be a mutual for everyone. We have been awarded the prestigious Tai Pawb "Quality in Equality and Diversity" accreditation, but we know that we still have work to do. People from Black, Asian and Minority Ethnic communities are currently under-represented in our mutual. We actively encourage people from these communities to apply for this and other roles within the organisation. We operate the Rooney rule and guarantee to interview all under-represented people who meet our essential criteria.


We welcome applications from individuals with disabilities and encourage you to share your Health Adjustment Passport with us. This helps us provide the necessary support and adjustments to support you in your role.

About Us

We are all about people, communities and delivering high quality affordable services. We are the first tenant and employee mutual housing association in Wales. The principles of mutuality guide what we do, from being a living wage employer and living rent landlord, to the mixed representation from tenants and employees we have within our uniquely designed governance structure. We are a successful organisation with great housing services, we have sound finances and believe in being efficient. You can read our latest Annual Report, Democratic Body Report to Members, and Value for Money statement by clicking

here.

Our Benefits

Merthyr Valleys Homes is a great place to be! Find out about all our great benefits by clicking

here

.