Job Description

SS Great Britain Trust

Digital Marketing Manager

Location:

SS Great Britain Trust, Bristol (Hybrid working policy)

Contract:

Full-time, 36.25

Salary:

3,000 - 35,000 (FTE)

About Us

The SS Great Britain Trust is a multi-award-winning, world-class visitor attraction and education charity. Every year, we welcome thousands of visitors to Bristol's vibrant harbourside to explore Brunel's iconic steamship, two immersive museums, a world-renowned collection, and a historic dockyard.

Our mission goes beyond heritage preservation. We deliver powerful educational programmes, impactful community projects, and vital conservation work. Now, we're at a pivotal point in our journey - reimagining what a heritage site can be. Through a bold new programme, a refreshed brand identity, and an enhanced digital experience, we aim to connect with broader, more diverse audiences than ever before.

About the Role

We're seeking an ambitious Digital Marketing Manager to drive growth and unlock revenue opportunities for one of Britain's most iconic maritime heritage attractions. In this pivotal role, you'll take ownership of our entire digital ecosystem - from website development and SEO strategy to CRM management and customer journey optimisation. You'll be at the forefront of maximising visitor engagement and revenue growth across ticket sales, events, and food and beverage offerings, while ensuring every digital touchpoint reflects our commitment to accessibility and inclusivity.

You'll lead innovative digital strategies that future-proof our presence, from AI search readiness to cutting-edge customer retention tactics, all while managing a talented Digital Systems & Insights Coordinator.

Who We're Looking For

You'll be a results-driven digital marketing professional with at least four years of proven experience, ideally within tourism, heritage, or cultural sectors. You'll bring deep expertise in Google Ads, Meta advertising, and SEO, combined with a strong analytical mindset that transforms data into actionable insights. Your experience with CRM systems, marketing automation, and e-commerce platforms will be essential, as will your ability to build strong relationships with external agencies and technology partners.

You'll have a collaborative working style and genuine enthusiasm for our mission, understanding how digital excellence can enhance visitor experiences while driving sustainable growth for this treasured piece of maritime history.

Why Join Us?

At the SS Great Britain Trust, we pride ourselves on our supportive, inclusive, and creative working culture. We offer competitive staff benefits, flexible and family-friendly working policies, and wellbeing support services. We're committed to professional development and creating a welcoming, values-driven environment where everyone can thrive. We are also proud to be a Living Wage Employer.

We are dedicated to building a diverse team and strongly encourage applications from underrepresented groups. All appointments are made based on skills, experience, and attitude.

Ready to Help Shape the Future of Heritage?

Apply now to be part of an ambitious, passionate team and help us inspire the next generation of visitors, learners, and community changemakers.

Please visit our website download the Application Form. Please send completed applications to jobs@ssgreatbritain.org

For queries, or if you require the documents in an alternative format, please email jobs@ssgreatbritain.org

The closing date for completed applications is midday on Monday 14 July, 9AM.

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Discounted or free food Employee discount Free or subsidised travel Health & wellbeing programme Life insurance Paid volunteer time Referral programme
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Application deadline: 14/07/2025